Compensation for delays
GET UP TO EUR 600 COMPENSATION PER PASSENGER WITH COMPENSAIR
This is a sponsored article by Compensair. If you use the links in this article I may receive a commission payment at no extra cost to you.
If you never sat in an airport waiting for a delayed flight, you’ve never flown before. Or, maybe only flown once or twice.
Did you know the suffering caused by having to sit around and wait could actually be worth more than a headache? Turns out we could all be entitled to some financial compensation.
Are you eligible?
In accordance with EU Regulation 261/2004 a passenger is entitled to between EUR 250 – EUR 600 of compensation in case of:
- Flight delay more than 3 hours
- Flight cancellation
- Denied boarding due to overbooking
- Missed connection due to a delay of the first segment (I.e., you arrived at your destination more than 3 hours later than planned)
The only requirement is that your disrupted flight needed to have happened in the past six years (depending on country of departure)
- within the EU (on any airline)
- leaving the EU (on any airline)
- or arriving into EU (on an EU airline)
Route | European | Any other |
Origin and destination are both outside Europe | ❌ | ❌ |
Origin is outside Europe and destination is inside Europe | ✓ | ❌ |
Origin is inside Europe and destination is outside Europe | ✓ | ✓ |
Origin and destination are both inside Europe | ✓ | ✓ |
How much should you get?
The amount will vary depending on how long you were delayed and the length of your flight. You can calculate the exact amount using the chart below or the simple compensation calculator on Compensair’s website.
Denied boarding
Delay < 2 hours | Delay > 2 hours | Delay < 3 hours | Delay < 4 hours | |
125 | 250 | 250 | 250 | 1500 km and less |
200 | 400 | 400 | 400 | Flights inside Europe > 1500 km and < 3500 km |
300 | 600 | 600 | 600 | Flights starting or ending in Europe > 3500 km |
Delays
Delay < 2 hours | Delay > 2 hours | Delay < 3 hours | Delay < 4 hours | |
0 | 0 | 250 | 250 | 1500 km and less |
0 | 0 | 400 | 400 | Flights inside Europe > 1500 km and < 3500 km |
0 | 0 | 300 | 600 | Flights starting or ending in Europe > 3500 km |
Flight cancellations
Delay < 2 hours | Delay > 2 hours | Delay < 3 hours | Delay < 4 hours | |
125 | 250 | 250 | 250 | 1500 km and less |
200 | 200 | 400 | 400 | Flights inside Europe > 1500 km and < 3500 km |
300 | 300 | 300 | 600 | Flights starting or ending in Europe > 3500 km |
All numbers are in Euros.
How to claim?
There are two ways to file your claim: you can claim independently or let Compensair take on the fight for you by filling in the simple claim form.
If you decide to proceed on your own, you will need to:
- Draw up a claim with supporting evidence and necessary documents.
- Submit a claim using the airlines’ format (online form, fax, email, etc.).
- Wait for a response. This may take several months.
- Draw up a legally justified response to the airline’s payment refusal or send another claim again if you’re ignored.
- In case of unjustified refusal or ignorance, you will need to apply to the consumer rights protection authorities of the country of departure and/or to court.
Or you can let Compensair manage everything as quickly as possible for a 25% success fee. They will take on all the hassle and provide regular updates along the way.
As I mentioned at the beginning, using this link may result in a small referral fee coming my way. You don’t pay this commission; it comes out of the 25% that Compensair charge. You’d pay that even if you didn’t use this link. By using it, you’re helping to support my research and this website.
And there is no risk at all – they will charge you only in case of success.
Share this with someone who’s had a delay or a cancelled flight recently!